Sales

Technical Presales Specialist

admin September 20, 2022

The Technical Presales Specialist is responsible for actively driving and managing the pre-sales process with customers.

He/she must be able to articulate the company’s solution catalogue and product positioning to both business and technical users.

Must be able to identify technical and business issues of assigned accounts/business opportunities to assure complete customer satisfaction through all stages of the sales process.

Must be able to establish and maintain strong relationships throughout the sales cycle.

Sales Skills are a must, and in order to be able to lead the prospects through the whole sales cycle without additional technical assistance, the perfect candidate should have a good technical background.

Technical Skills – 3-5 years’ experience on techno sales on Microsoft Azure and/or Microsoft 365

Responsibilities

Identify and develop potential new business opportunities
Convey customer requirements to licensing and sales teams
Respond to functional and technical elements of RFIs/RFPs
Delivery high-level and detailed sales presentations
Reporting through Company’s CRM
Train customers to use products effectively
Guide customers to basic deployment activities.
Provide functional and technical support to customers
Identify solutions to reduce support costs

Corporate Account Manager

admin September 8, 2022

Job Responsibilities:

Build a good knowledge of the market environment in which the customer is operating and ensure timely reporting on market intelligence.
Keep an open eye on the market to detect any threats from competitors.
Generate sales opportunities by identifying appropriate business targets.
Manage structured sales plan with clear KPIs and targets.
Promote and sell products and services to target markets to meet their needs and to achieve the sales targets and revenue budgets.
Ensure sales targets are achieved.
Maintain a pro-active and creative approach to sales opportunities.
Client visits/meetings/tele-calling/cold calling on daily basis.
Build trust, social activities & public relations with key account customers, work on solving their problems, and respond to their requests any time.
Educate and create awareness to the customers about any new offers, bundles, services offered by Kalaam Telecom and play the advisor / consultant role to increase customers’.
Send out client correspondence within 24 hours of the request for information as a tool for managing the sales efforts.
Promote the company’s image through attitude, professionalism, knowledge, customer orientation and responsiveness to customer’s needs.
Focus on acquiring new customers & managing existing customers.
Provide sales reporting and feedback to the manager.
Ensure that the CRM tools are correctly used and updated.
Gives feed-back on field expectations.

Job Requirements:
Education:
• Bachelor degree
• Diploma/Degree/Certificate in IT/Telecommunication
Experience:
• Minimum 6-8 years’ experience in sales field or business development
• Experience in Telecommunication / IT sector
• Clear sales achievements track record in Telecommunications and IT
• Experience in selling Voice/Data/Internet (not GSM) to corporate in Bahrain or GCC
Skills:
• Skills in negotiations, and closing business deals
• Good communication and presentation skills
• Team player who is flexible and excels in an entrepreneurial environment
• Ability to work under pressure
• Dynamic, rigorous & self-directed personality
• Exhibits self-confidence, energy and enthusiasm
• Fluent in English and Arabic would be a plus
Others:
• Experience in Bahrain market and Bahrain driving License is a must

Technical Presales Specialist

Corporate Account Manager

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